Skeleton Semi-Trailer, Wind Power Transport Vehicle Supply Anton Vehicle Warranty Policy

After-sale Policy

Details

Product after-sales basis: Before the product leaves the factory, there will be our product nameplate on the right front of each vehicle, and there will be our exclusive VIN number (Vehicle Identification Number) on the front of the right side beam

Product after-sales service scope

One-year warranty for main beam and frame breakage, one-year warranty for axle breakage, half-year warranty for door leaf problems, other accessories are implemented according to the after-sales policy of the accessory factory, and unfinished matters can be resolved through negotiation.

After-sales method: Take a complete video of your after-sales vehicle, shooting sequence: nameplate-large frame number-damaged location, take a long-distance shot of the whole vehicle, and then describe the problem situation (problem situation, load situation, road conditions) , send an email to admin@antonvehicle.com, we will contact you as soon as possible.

After-sales method

Domestic customers can directly go to our repair station for repairs, and replace new parts if they cannot be repaired. Foreign users also use the same method. If there is no service station in the area, we can mail the parts and bear the repair cost, or the customer repairs by himself, and we bear the repair cost.

FAQ

Frequently Asked Questions

What is your order process?

Receive an inquiry--provide product picture reference--send quotation configuration sheet--send design drawing--confirm configuration and price--send production contract--send production drawing confirmation--receive deposit to start production--send Production progress--production completed and commissioned--received final payment--departure and shipment.
What is your terms of shipment?

Generally, we ship our semi-trailers by ro-ro ship, bulk carrier, container, etc.
What is your payment terms?

T/T 30% as deposit, balance payment before delivery.
What is your trading method?

EXW, FOB, CFR, CIF
How about your delivery time?

Generally, it will take about 20 to 30 days after receiving your advance payment. The specific delivery time depends on your order quantity and shipping schedule.
Do you test the vehicles before delivery?

Yes, we will test all the performance of the vehicle before delivery.
How do you make our business long-term and good relationship?

1. We keep good quality and competitive price to ensure our customers benefit;
2. We respect every customer and treat them as friends, no matter where they come from, we sincerely do business with them and make friends.